15 Answered Test Questions:
1. Which of the following is a conflict resolution technique?
Answers:
• Compromise
• Lay off
• Restructuring the organization
2. Which among the following is a technique of impression management?
Answers:
• Avoiding Change
• Self Promotion
• Avoiding Blame
3. From among the following, which survey feedback tool is used in organizational development?
Answers:
• High interaction among team members
• Assisting members to understand the processes/events with which they deal
• The use of questionnaires to identify the discrepancies in the members' perception
• Training employees through unstructured group interactions
4. In Lewin's Three-step model, which is the first step presented by Kurt Lewin?
Answers:
• Refreezing
• Unfreezing
• Driving forces
• Movement
5. Which of the following is a/are primary characteristic/s of organization culture?
Answers:
• Expansion
• Diversification
• Innovation and risk taking
6. Which of the following effects refers to a cognitive bias whereby the perception of a trait is influenced by the perception of former traits?
Answers:
• Halo effect
• Contrast effect
• Stereotyping
• Projections
7. __________ is a type of organizational stress caused by sudden over-joy.
Answers:
• Eustress
• Euphoria
• Hyper work stress
• Hypo stress
8. Which of the following is an effective way of making decisions when people in an organization show resistance to change?
Answers:
• Facilitation
• Coercion
• Manipulation
• Negotiation
9. Which of the following is an informal group bound together by the active pursuit of a single issue?
Answers:
• Coalition
• Power
• Politics
• Consistency
10. Which view regarding conflict shows that conflict is a natural and inevitable outcome in a group?
Answers:
• Individual view
• Macro view
• Human relations view
11. Which of the following is the period of learning that occurs before a new employee joins an organization?
Answers:
• Pre learning stage
• Pre arrival stage
• Encounter stage
• Metamorphosis stage
12. Which of the following is a behavioral theory of leadership?
Answers:
• Ohio State Studies
• University of Michigan studies
• Fiedler model
• Scandinavian studies
13. What is the term for the process whereby workers organize themselves to meet, discuss, and negotiate matters related to their work with their employers?
Answers:
• Alternative bargaining
• Distributive bargaining
• Collective bargaining
• Converse bargaining
14. A personality test that taps four characteristics and classifies people into 1 of the 16-personality types is called the:
Answers:
• Big Five Model.
• Four-component model.
• Myers-Briggs type indicator.
• Johari window.
15. ________ are the persons who act as catalysts and assume the responsibility for managing change activities.
Answers:
• Change agents
• Change managers
• Change executives
• Change personnel
41 NOT Answered Yet Test Questions:
(hold on, will be updated soon)
16. With which of the following factors is stress associated?
Answers:
• Limitations and uncertainty
• Restrictions and supply
• Winning and losing
• Constraints and demands
17. Which theory of motivation uses the concepts of motivation and hygiene factors?
Answers:
• ERG Theory
• Two-Factor theory
• Goal setting theory
• Cognitive evaluation theory
18. What is referent power?
Answers:
• Power dependent on personal traits such as charisma and good character
• Power dependent on personal traits such as superior skills and abilities
• Power dependent on personal traits such as authority and seniority
• Power dependent on personal traits such as high level of identification with, admiration of, or respect for the power-holder.
19. State whether True or False.
Legitimate political behavior is extreme political behavior that violates the implied rules of the game.
Answers:
• True
• False
20. Which type of organizational change is called decentralization of power?
Answers:
• Structural change
• Strategic change
• Periodic change
• Continuous change
21. The _________ type of corporate culture involves high levels of risk taking and dynamism.
Answers:
• Bureaucratic
• Clan
• Entrepreneurial
• Market
22. To which of the following can the growing interest in workplace spirituality be attributed?
Answers:
• Workplace conflict
• The desire to counterbalance the pressures and stress of a turbulent pace of life
• Ill health of the employees
23. During which of the following does an employee express organizationally desired emotions during interpersonal transactions?
Answers:
• Emotional labor
• Felt emotions
• Displayed emotions
• Moods
24. _________ is a form of organizational resistance to change which includes lack of emotion and motivation.
Answers:
• Informal resistance
• Neural resistance
• Core resistance
• General apathy
25. Through which of the following can an individual organize and interpret his sensory impressions to give meaning to his environment?
Answers:
• Decision making
• Perception
• Analytical ability
• Personality
26. The________ theory determines the stability and instability of causes related to success or failure.
Answers:
• Critical
• Decision
• Credibility
• Attribution
27. Distinctiveness, an aspect of the Attribution theory, refers to whether an individual displays:
Answers:
• the same response in similar situations like everyone.
• the same behavior in different situations.
• different behavior in different situations.
28. Who provides an informal communication link between the negotiator and the opponents in third party negotiations?
Answers:
• The consultant
• The employer
• The conciliator
29. State whether True or False.
Personality is the sum total of ways in which an individual reacts and interacts with others.
Answers:
• True
• False
30. Which personality trait involves attentiveness to inner feelings, preference for variety, and intellectual curiosity?
Answers:
• Openness to experience
• Agreeableness
• Extraversion
• Neuroticism
31. The values that are accepted throughout the organization are called:
Answers:
• universal values.
• organizational values.
• core values.
• ethical values.
32. The conflict that supports the goals of a group and improves its performance is called:
Answers:
• dysfunctional conflict.
• functional conflict.
• task conflict.
• relationship conflict.
33. In which leadership style do followers make attributions of heroic leadership abilities when they observe certain behavior?
Answers:
• Charismatic
• Transformational
• Visionary
• Autocratic
34. Assessing the likelihood of an occurrence by drawing analogies, and seeing identical situations in which they do not exist is known as:
Answers:
• Availability heuristic.
• Assessment heuristic.
• Representative heuristic.
• None of these
35. In Maslow's hierarchy of needs, which of the following tops the hierarchy triangle?
Answers:
• Esteem
• Physiological
• Safety
• Self-actualization
36. Who proposed Theory X and Theory Y?
Answers:
• Frederick Herzberg
• Douglas McGregor
• Maslow
• Clayton Alderfer
37. State whether True or False.
A strong culture is a culture in which the core values are intensely held and widely shared.
Answers:
• True
• False
38. Based on the findings of the Managerial Grid, managers were found to perform best under the _____.
Answers:
• 9,1 style
• 9,9 style
• 1,9 style
• 1,1 style
39. Which theory contains the assumptions that employees dislike work, are lazy, dislike responsibility and must be coerced to perform?
Answers:
• Theories X and Y
• Theory Y
• Theory X
• Theory Z
40. __________ is the extent to which an individual believes they control the events which affect them.
Answers:
• Machiavellianism
• Locus of control
• Integration
• Risk seeking propensity
41. Which term can be used for voluntary actions that violate established norms, and threaten the organization or its members or both?
Answers:
• Employee grievances
• Employee conflict
• Interpersonal conflict
• Employee deviance
42. State whether True or False.
Collaborating is the willingness of one party in a conflict to place the opponent's interest above its own.
Answers:
• True
• False
43. Which of the following strategies can best suit an organization having a loose structure, low specialization, low formalization, and decentralization?
Answers:
• Cost-minimization strategy
• Limitation strategy
• Expansion strategy
• Innovation strategy
44. Which structure creates dual lines of authority and combines functional and product departmentalization?
Answers:
• Entrepreneurial
• Matrix organization
• Strategic Business Unit
• Divisional organization
45. In coercive power, the base is dependent on:
Answers:
• reward.
• fear.
• control.
• position in the organization.
46. In Maslow's hierarchy of needs, which of the following are described as higher order needs?
Answers:
• Self actualization, esteem, social
• Physiological, safety
• Esteem, safety, social
• Self actualization, physiological, esteem
47. An organization's support programs which are focused on the employees' total physical and mental condition are called_____.
Answers:
• meditation programs
• training of employees
• wellness programs
• relaxation techniques
48. Which of the following personality characteristics is associated with an individual who is pragmatic, maintains emotional distance and believes that ends can justify means?
Answers:
• Self esteem
• Machiavellianism
• Self-monitoring
• Risk taking
49. In the Fiedler model, the degree to which job assignments are procedurized is called:
Answers:
• Leader-member relations.
• Task structure.
• Position power.
• Least preferred co-workers questionnaire.
50. _________ is/are developed through external adaptation and internal integration.
Answers:
• Organizational culture
• Organizational politics
• Organizational philosophy
• Organizational ceremonies
51. Who proposed the concept of Managerial Grid?
Answers:
• Peter Drucker
• Margaret Thatcher
• John Kotter
• Blake and Mouton
52. Which principle states that a subordinate should have only one superior to whom he or she is directly responsible?
Answers:
• The straight chain
• The unity of diversity
• The unity of command
53. State whether True or False.
Unhealthy changes in eating habits, such as untimely meals or binge eating, or a sudden increase in the consumption of alcohol are behavioral symptoms of stress.
Answers:
• True
• False
54. On what basis are jobs grouped together in an organization?
Answers:
• Departmentalization
• Divisionalization
• Work Specialization
• Work Specification
55. __________ power is based upon the power holder's superior abilities.
Answers:
• Coercive
• Definitive
• Core
• Expert
56. The tendency to underestimate the influence of external factors and overestimate that of internal factors, when making judgments about the behavior of others is called:
Answers:
• the Attribution theory
• Self-serving bias
• Fundamental attribution error
• Estimation error
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